Fortis Healthcare National Exam Helpline is a hit with students and parents

Fortis Healthcare launches a helpline to help students and parents cope with stress during exams. Read to find out more.

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Written By: Editorial Team | Published : February 5, 2016 5:49 PM IST

Fortis Healthcare launched its Exam National Helpline on the 15th of January 2016 to help students cope with exam stress effectively. It is an initiative by the Department of Mental Health and Behavioral Sciences, led by eminent psychiatrist Dr. Samir Parikh, targeted at promoting mental wellbeing of the student population of India; this helpline aims at aiding students by providing counseling services telephonically. In service seven days a week from 9 am to 5 pm, the Helpline provides assistance with managing concerns such as managing exam stress, useful study tips, active learning strategies and ways to improve memory. The Fortis Exam Helpline has proven itself to be a hugely successful initiative on a national platform with around hundred calls per day from across the country. (Read: How to handle exam-related stress)

With calls mapping the length and breadth of the nation, a majority of calls have come from Madhya Pradesh, Rajasthan, Delhi NCR, Maharashtra, Uttar Pradesh, Bihar, West Bengal, Karnataka, Uttaranchal, Jammu Kashmir, Uttrakhand, Gujarat, and Punjab. (Read: Worried about your kid s exam results? Here s what to do)

The student base ranges from school going children to students preparing for their final year engineering/ medical examinations. Additionally, individuals appearing for examinations for UPSE, Banking sector and B.Ed have sought assistance through the helpline. Furthermore, parents and teachers form another significant portion of the calling population, reaching out with the hope of getting support for a diverse assortment of concerns. (Read: Beat exam stress with yoga)

Popular concerns for school going children as discussed on the helpline are as follows

  • Struggling with fear of examinations
  • Techniques to improve memory
  • Difficulty following time table
  • Familial pressure to perform well
  • Comparison with siblings
  • Poor concentration span
  • Intense anxiety while writing the exam

Moving on to addressing the issues of the older student population, the fabric of concerns shifts drastically to incorporate new threads and themes. Common concerns for the older students included the following

  • Pressure to crack entrance examinations to varied fields
  • Coping with the stress of examinations in colleges and universities
  • Difficulty balancing studies with family/work
  • Dealing with frustration arising out of inability to achieve personal goals

The Fortis Exam Helpline is also providing a stage for the parents where they have discussed a wide array of their apprehensions such as

  • Child s inability to sustain good academic performance over the years
  • Children s excessive distractibility owing to mobile phones, television, laptops and internet
  • Confusion due to the child s inability to perform well in the chosen stream
  • Their role as parents in helping the child cope with exam stress

Press release Image source: Shutterstock (Image for representational purpose only)


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